What is a battery pack warranty?

In the event energy throughput into (or from) the Battery Pack flows to a 3rd party or whereby such energy is activated or controlled by a 3rd party, the Battery Pack warranty will be limited to ‘Fair Usage’ levels equal to 10,000 cycles for consumption purposes only at the installed premises.

What is a lithium battery warranty service?

Class 3 (types A and B) and Class 4 power grids are harsh power grid environments. The warranty service is the product assurance service provided within the product warranty scope to resolve lithium battery quality issues. The service includes help desk, remote troubleshooting, and lithium battery spare parts replacement.

How long does a lithium battery last?

The standard warranty period of lithium batteries is one year. If extended warranty is required, consult the SSD and evaluate the maximum service life of lithium batteries based on the battery model and application environment. Extended warranty can be provided within the service life and needs to be quoted.

Do I need an extended warranty on a lithium battery?

If extended warranty is required, consult the SSD and evaluate the maximum service life of lithium batteries based on the battery model and application environment. Extended warranty can be provided within the service life and needs to be quoted. Subject to the feedback from the local spare parts contact person.

What happens if a lithium battery fails during the warranty period?

Faulty parts replacement: During the warranty period, if an individual failure is caused by the lithium battery quality problem of Party B, Party B is responsible for delivering qualified parts to the receiving place agreed by both parties within the committed service level agreement (SLA).